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Winter Moratorium Protection

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  2. Winter Moratorium Protection

Notice of Winter Moratorium Protection

In accordance with New Mexico Public Regulation Commission Rule 17.5.410.29 Protection from winter shut-off begins November 15, 2023. To avoid potential disconnection of services please contact the Human Services Department at 1-(800)283-4465, or the appropriate tribal or pueblo entity for eligibility information for Low Income Heating Energy Assistance Program (LIHEAP). Your service will not be disconnected from November 15, 2023, through March 15, 2024, if you meet the qualifications of LIHEAP and have no past due amounts or you remain current on any settlement or installment agreement for amounts due as of November 15, 2023. Members of New Mexico tribes or pueblos who need help with translation or with other matters may contact the Commission's Consumer Relations Division at 1-(888} 427-5772, who will contact the appropriate tribal or pueblo official for assistance. For additional information please contact us at the phone numbers provided below.
 

De conformidad con la Regla 17.5.410.29 de la Comision de Regulacion Publica de Nuevo Mexico

La Proteccion de invierno de cierre comienza el 15 de Noviembre 2023. Para evitar la desconexion de los servicios, por favor pangase en contacto con El Departamento de Servicios Humanos al 1- (800)283-4465, o con la correspondiente entidad de pueblo tribal para recibir mas informaci6n sobre la elegibilidad para El Programa de Calefaccion de Bajo lngreso de Asistencia de Energia (LIHEAP). Su servicio no sera desconectado durante el 15 de Noviembre, 2023, hasta el 15 de Marzo, 2024, si se cumplen los requisitos de LIHEAP y no tienen cantidades vencidas o que mantenga los pagos de su plan de pagos del 15 de Noviembre 2023. Los miembros de las tribus o pueblos de Nuevo Mexico que necesitan ayuda con la traduccion o que tienen otras preguntas, pueden comunicarse con la Division de Relaciones al Consumidor al 1-(888) 427-5772, que se comunicara con el adecuado tribales o con el funcionario del pueblo para asistencia. Para mas informacion, pangase en contacto con nosotros.


Toll free 1- (888) 755 - 2105 / Extension 3 for collection department
Espanola office 1- (505) 753-2105
Cuba office 1- (575) 289 - 3241
Jemez Springs 1- (575) 829 - 3550

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Española Office

19365 S.R. 84/285
Hernandez NM 87537
Phone: 505-753-2105
Toll Free: 1-888-755-2105
Fax: 505-753-6958

Mailing Address:
P.O. Box 128 Española NM 87532

Jemez Springs Office

17421 Hwy 4
Jemez Springs NM 87025
Phone: 575-829-3550
Toll Free: 1-888-755-2105
Fax: 575-829-9185

Mailing Address:
P.O. Box 126 Jemez Springs NM 87025

Cuba Office

#71 Hwy 126
Cuba NM 87013
Phone: 575-289-3241
Toll Free: 1-888-755-2105
Fax: 575-289-0103

Mailing Address:
P.O. Box 10 Cuba NM 87013

©2025 Jemez Mountains Electric Cooperative. All Rights Reserved.

  • Home
  • My Account
    • Customer Login - NEW LOOK
    • Understanding My Bill
    • Billing & Collection Timeline
    • Forms
    • Pueblo Boundary Map
    • Rate Change
      • Schedule
      • PRC Filings and Forms
      • News Releases
      • Rate Change Archive
        • Letter to Members
        • Notice of Filing
        • Q&A
        • Rate Change Brochure
        • Presentation
  • About Us
    • History Of Jemez Mountains Electric
    • The Cooperative Story
    • Contact Us
    • Employee Spotlight
    • Careers
    • 2023 Annual Meeting of Members
    • Board of Trustees
      • Board Documents
      • Board Policies
      • JMEC Elections
      • Board Expense Vouchers
      • Board-Approved Credit Card Statements
    • Board District Boundary Map
    • Request for Proposals
    • About Touchstone Energy
    • 2023 Proposed Bylaw Amendment Detail
    • JMEC Bylaws
  • Services
    • New Service
    • Time of Use
    • Net Metering
    • Rates & Rules
      • Rates and Rules Archive
    • Vegetation Management
    • Rebates
    • Non-Discrimination Statement
    • Assistance/Payment Arrangements
    • Winter Moratorium Protection
  • Community
    • Community Events
    • Youth Programs
      • Spelling Bee
      • Scholarship Program
      • Youth Tour
      • Story Behind The Switch
    • Co-Op Month
    • JMEC Newsletters
    • News
    • Co-op Connections
    • Touchstone Energy Savings
    • Electric Vehicles
  • Safety
    • Call Before You Dig
    • Safety Awareness
    • Safety Checklist
    • Safety Quiz