Having Problems with Your Electric Bill? JMEC is Here to Help!

Call or email our customer service representatives from your local district.
Cuba, Jemez Springs and Española business hours are Mon-Fri 8:00 a.m. - 4:30 p.m.

Española Office
19365 S.R. 84/285, Hernandez NM 87537
Phone: 505-753-2105
Toll Free: 1-888-755-2105

Jemez Springs Office
17421 Hwy 4, Jemez Springs NM 87025
Phone: 575-829-3550
Toll Free: 1-888-755-2105

Cuba Office
#71 Hwy 126, Cuba NM 87013
Phone: 575-289-3241
Toll Free: 1-888-755-2105

 

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Avoid a disconnect notice - set up a payment arrangement as soon as you are past due!


1. Behind because of the pandemic?

  • We can help you complete the Pandemic Relief Temporary Arrangement form.

    Call your local district customer service representative!


2. Don’t qualify for the Pandemic-related program?

  • Need a few days or weeks?
  • We can set up a short-term arrangement on your account.

    Call your local district customer service representative!


3. Does someone in your household:

  • Have a medical condition?
  • Require electricity to function?
  • We can help get you the medical and financial certificates and help you understand how to fill them out (a doctor must complete the medical form).

    Call your local district customer service representative!
Electric Bill Assistance

Area Assistance Agencies May Help You Pay Your Electric Bill.


HELP - New Mexico

  • Albuquerque: 505-265-3717
  • Rio Arriba, Santa Fe areas: 505-437-1327
  • Sandoval: 505-369-2719 or 505-235-7991


Jemez Helping Hands

  • 575-834-9168


Life Link
Life Link helps displaced or homeless individuals or families with emergency assistance, housing and other
programs.

  • 505-438-0010


Program (LIHEAP)
LIHEAP assists eligible individuals and families with their heating and cooling costs. Applications can be
filed at these local Human Services Department offices for residents in:

  • Jemez Pueblo: 575-834-9168
  • Rio Arriba County: 505-753-2271
  • San Juan County: 1-800-231-6667
  • Sandoval County: 1-800-283-4465
  • Santa Fe County: 1-800-283-4465
  • Navajo Nation: Check with your local chapter. If the local chapter can give you documentation that it is unable to help, you’re eligible to apply with the county.


New Mexico Economic Development Department for Small Businesses

  • Call 505-827-0300 or, go online to https://gonm.biz/ and click on More COVID Relief is Available.


New Mexico Emergency Rental Assistance Program (ERAP)
ERAP helps not only with rent and electric but also with propane, gas, water/sewer and Internet service.
Qualifying individuals who have experienced hardship due to COVID-19 may receive assistance both for
past-due rent and utility bills as well as three months of future assistance.

Contact your JMEC local district customer service representative to apply for assistance with your
electric bill.


Salvation Army

  • Farmington: 505-327-5117
  • Albuquerque: 505-881-4292
  • Española: 505-753-7899


Southwest Indian Foundation (SWIF)
Located in Gallup, N.M., SWIF is limited to Native Americans with priority given to the elderly, handicapped
and families with dependent children. Along with the Navajo people, SWIF also serves area Zuni, Hopi,
Laguna, Acoma, White Mountain Apache and Jicarilla Apache tribes.

  • For Native Americans only: 505-863-9568