Skip to main content

JMEC: 505-753-2105 | 888-755-2105

Outage Center
My Account
Contact Us
Home
Menu
  • Home
  • My Account
    • Customer Login - NEW LOOK
    • Understanding My Bill
    • Billing & Collection Timeline
    • Forms
    • Pueblo Boundary Map
    • Rate Change
      • Schedule
      • PRC Filings and Forms
      • News Releases
      • Rate Change Archive
        • Letter to Members
        • Notice of Filing
        • Q&A
        • Rate Change Brochure
        • Presentation
  • About Us
    • History Of Jemez Mountains Electric
    • The Cooperative Story
    • Contact Us
    • Employee Spotlight
    • Careers
    • 2023 Annual Meeting of Members
    • Board of Trustees
      • Board Documents
      • Board Policies
      • JMEC Elections
      • Board Expense Vouchers
      • Board-Approved Credit Card Statements
    • Board District Boundary Map
    • Request for Proposals
    • About Touchstone Energy
    • 2023 Proposed Bylaw Amendment Detail
    • JMEC Bylaws
  • Services
    • New Service
    • Time of Use
    • Net Metering
    • Rates & Rules
      • Rates and Rules Archive
    • Vegetation Management
    • Rebates
    • Non-Discrimination Statement
    • Assistance/Payment Arrangements
    • Winter Moratorium Protection
  • Community
    • Community Events
    • Youth Programs
      • Spelling Bee
      • Scholarship Program
      • Youth Tour
      • Story Behind The Switch
    • Co-Op Month
    • JMEC Newsletters
    • News
    • Co-op Connections
    • Touchstone Energy Savings
    • Electric Vehicles
  • Safety
    • Call Before You Dig
    • Safety Awareness
    • Safety Checklist
    • Safety Quiz

Q&A

You are here

  1. My Account
  2. Rate Change
  3. Rate Change Archive
  4. Q&A

About JMEC

How is JMEC different from an investor-owned utility (IOU)?

JMEC is not-for-profit, cost-of-service electric cooperative, whose members have significant say in how the system is run as they elect the board of trustees who govern the utility. Cooperatives seek the lowest, long-term costs since its investors are its members. IOUs are owned by their shareholders who seek to maximize earnings per share and rate of return and look for stable earnings and dividends as well as some growth.

JMEC seeks the best balance between the needs of its members for reliable service and low rates and the needs of the cooperative to be financially sound so we are able to meet those needs at the lowest long-run costs.

About the rate change

What is the biggest change in the new rates?

JMEC made a strategic decision to place most of the rate adjustment in the Facility Charge like every other electric cooperative in the state has done already. The kWh rates will see very slight changes. Focusing on the Facility Charge accomplishes things such as:

  1. It has the least impact on our lower income members.
    a. The residence of a lower income member can be less energy efficient often requiring a higher use of energy.
    b. A higher Facility Charge closer to the actual ($33) cost to bring power to the member’s door assures that lower income members are not subsidizing through higher energy charges the cost of service for the often more affluent seasonal and net metering member.
  2. Better enables JMEC to plan and invest in its system so we can meet the needs of our members for safer, more reliable service without being dependent on energy sales.

  3. Brings JMEC’s Facility Charge to the average – in the exact middle – of all New Mexico electric cooperatives.

With this change, JMEC will not depend on selling more electricity to cover the cost of maintaining our system. The higher Facility Charge will better cover the fixed costs of operating the system and the energy charge will cover the cost of the energy we deliver to your home or business.

When would the rate change go into effect.

If approved, it could be well into 2023.

Why is the cooperative seeking a rate change?

It will have been 10 years since the last rate increase went into effect.

Since then, U.S. price index for all items has increased nearly 26 percent.1

It is not reasonable to expect to safely operate an electric utility with 2012 revenues. For two years, the cooperative’s regular operating expenses have exceeded the revenue it collects through rates.

Jemez is legally obligated to comply with federal regulations mandating minimum financial metrics and this rate change must occur for the cooperative to do so.

Why is the cooperative seeking a rate change so soon after a pandemic?

The board of trustees is very sensitive to the economic burden experienced by many of our members due to the pandemic and has approved a rate adjustment that will have the least impact on our lower income members while still allowing JMEC to comply with mandated minimum financial metrics.

Who decides when a rate increase is necessary and by how much?

Cooperatives throughout the U.S. periodically hire independent, third-party experts to conduct a cost-of-service (COS) study to determine what it costs the cooperative to provide electric service to each class of member (like resident, commercial, industrial), determining the amount of revenue needed to do so while minimizing the impact on members of any rate increase.

In making these decisions, the cooperative’s board of trustees wears two hats – they must ensure the cooperative is financially sound while at the same time representing the interests of its members. In October 2017, for example, JMEC’s board of trustees did not change rates after a COS study showed a need for a small increase.

Why hasn’t JMEC requested and implemented more gradual rate increases over the last several years?

The board of trustees did consider it in October 2017 when a cost-of-service study showed a need for an increase but decided not to request it. The board’s strategic focus on the lowest practical rates for members eventually ran its course, bringing the cooperative to a point where its regular operating expenses are more than the revenue it collects through rates.

Won’t the cooperative just have to come back in a few years and request another rate change?

It greatly depends on the economy. For instance, a rise in inflation could have bearing on the timing of any future rate change. When growth in the cost to operate the system requires it, as a not-for-profit, cost-of-service provider, JMEC will consider at that time only what is necessary to operate the cooperative while providing safe, reliable electric service.

In 2020, Jemez experienced an unusual loss of membership sales. Our largest load from the oil field sector suspended its operations due to that industry’s changing economy while casinos, schools and small businesses all shut down following pandemic-related orders. The pandemic only worsened what was already an unsustainable revenue model.

Why did JMEC use 2019 data in its December 2019 rate adjustment proposal?

Regulators require that the consumption data of the year tested be “normal.” JMEC’s pandemic-year 2020 consumption data was not normal. In fact:

  • 2020 and 2021 produced drastically higher kWh sales for residential members as in pandemic conditions people experienced layoffs, job loss or worked from home while school children resorted to remote learning. Using numbers from these years would allocate much more expense than normal to the residential rate class.

  • 2020 and 2021 produced drastically lower kWh sales for commercial members including schools, casinos, restaurants and retail stores that have been closed because of the pandemic. Under this scenario this rate class would be allocated less expense than it would in a year without a pandemic.

Why is JMEC filing a new rate adjustment proposal with a higher rate increase?

The New Mexico Public Regulation Commission required JMEC to do a new cost-of-service study based on the most recent 12-month period.

While the original COS study also indicated JMEC needed an overall increase of about 11 percent, the board of trustees approved a lower rate request (9 percent) at that time.

The higher proposed rate increase reflects the change in realized expenses for the updated filing based on the 12 months ending February 28, 2022. The increase in the cost of benefits, property taxes, insurance, materials, the catch-up system maintenance required by our insurers and more that were ramping up in just the last year had not been fully reflected in the cooperative’s operating costs.

Do small commercial and large power rates change also or is this applicable only to residential rates?

Yes. All the cooperative’s member classes will pay their fair share of the rate change.

Is this rate change due to Right-of-Way (ROW) and easement settlements?

No. All ROW expenses are entirely paid through the rate riders on everyone’s bill and are reconciled and recalculated annually as noticed to all customers in February each year.

How can I register my opinion on this rate change?

Patricia Martinez, Office Manager for JMEC, is the contact person for this rate change. She can be reached at:

Phone 505.367.1191
Email pmartinez@jemezcoop.org

We’re committed to making sure all inquiries to discuss the rate change are satisfied.

JMEC operations

How do JMEC’s rates compare with other New Mexico electric cooperatives?

Jemez’s rates have been the lowest of New Mexico’s 11 electric cooperatives served by Tri-State G&T for the last 20 years. After the updated proposed rate change goes into effect, JMEC’s rates will be the third lowest in this peer group for the average (722 kWh) resident.

Is this rate change due to the cost of JMEC’s new office facility?

No, and while the new building is not the cause of the rate change, the cost to operate the new building, as with the old building and just as with poles, wires and service trucks, is included in the overall cost of providing service.

Why did JMEC decide to build a new facility?

Much thought and consideration was given before it was decided in 2016 to replace the 50-year-old facility, Among the deciding factors:

  • The old facility required numerous immediate renovations such as complete environmental remediation to address asbestos and lead paint; replacement of its failing septic and heating, cooling and ventilation systems; retrofits to meet all Americans with Disabilities Act requirements.
  • A new facility would incorporate design for worker safety and efficiency, energy savings, use of environmentally friendly materials and cost less to operate over time.

At the time the building was approved the cooperative was financially strong, JMEC members were timely in paying their monthly bills and a pandemic was not on the horizon, so it was decided to pay for the new construction out of cash reserves. The new building is debt free and an asset on the cooperative’s balance sheet.

What has the cooperative done to reduce its costs?

Jemez constantly evaluates our day-to-day operations for opportunities to improve and gain efficiencies,  particularly so each fall as we develop the cooperative’s annual budget.

  • In the pandemic season:
  • Hiring was frozen.
  • Scheduled pay increases were decreased or delayed.
  • New vehicle purchases halted.
  • Capital expenditure projects almost completed stopped.
  • Maintenance projects were deferred.

On an ongoing basis JMEC:

  • Implements technology such as our outage management system or advanced metering infrastructure to help control costs, provide operational efficiencies and increase reliability.

  • Facilitates staff and energy efficiencies in the new building such as with better equipped and located IT server room, mechanic and warehouse shops; LED lighting; high-efficiency heating and cooling system; energy-saving insulation and windows.

  • Competitively bids all contracts to ensure quality service at the best possible price.

  • Works with state and federal lawmakers to ensure issues affecting our rural members are heard and addressed. Recently, this has included access for Rural Utilities Service (RUS) borrowers like JMEC to low-cost capital, for example, to refinance loans without penalties at interest rates much lower than the 4 to 6 percent the cooperative pays now.

How will this rate change affect the cooperative’s revenues?

The rate change will improve the recovery of our fixed costs that reoccur monthly whether or not a single kilowatt-hour is used. Your cooperative’s margins (profits) are to be allocated to members in the form of patronage capital and returned in the form of capital credit payments to you.

What if the JMEC makes more money in a year than it spends?

The cooperative must make more money than it spends each year to stay in business and operate in a financially sound manner. As a member of JMEC, you receive a report of your portion of the cooperative’s margins (profits) for the year. JMEC keeps track of this and returns it to each member over time. This report is called a capital credit allocation notice and is included on one of your billing statements.

Can JMEC keep the capital credit monies instead of changing rates?

No. JMEC is a not-for-profit electric cooperative. Our not-for-profit status mandates that any net margins(profits) made by the cooperative must be allocated to the membership in the form of capital credits.

When will I see a capital credit payment?

JMEC last distributed capital credit allocations in 2017 for members who were part of the cooperative in 1985, 1986 and a small part of 1987. It is intended that JMEC distribute capital credits more frequently as new rates help stabilize the cooperative’s financial situation.

Are there programs or services to assist in paying my bill or lowering my energy usage?

The cooperative has several options to help members manage their electricity bill:

  • Online and automatic payment options
  • Pre-paid program
  • Levelized/budget billing
  • There are also several programs to help members lower electric costs:
    • Rebates can be found at https://www.jemezcoop.org/rebates for when you purchase energy efficient appliances and lighting.
    • Jemez cooperative billing clerks are happy to discuss ways to help identify energy saving measures and ways to identify any household energy hogs.

  • For those who have had trouble keeping up with their bill, our customer representatives are ready to help you with short- and long-term installment payment agreements.
  • There also are assistance programs through other organizations that may help certain qualifying households. You can find a list of them and their contact information at https://www.jemezcoop.org/assistance-program

1 CPI inflation calculator https://bit.ly/3ttv8wp

Back to Top

Quick Links

  • Contact Us
  • News
  • Outage Center
  • Non-Discrimination Statement

Española Office

19365 S.R. 84/285
Hernandez NM 87537
Phone: 505-753-2105
Toll Free: 1-888-755-2105
Fax: 505-753-6958

Mailing Address:
P.O. Box 128 Española NM 87532

Jemez Springs Office

17421 Hwy 4
Jemez Springs NM 87025
Phone: 575-829-3550
Toll Free: 1-888-755-2105
Fax: 575-829-9185

Mailing Address:
P.O. Box 126 Jemez Springs NM 87025

Cuba Office

#71 Hwy 126
Cuba NM 87013
Phone: 575-289-3241
Toll Free: 1-888-755-2105
Fax: 575-289-0103

Mailing Address:
P.O. Box 10 Cuba NM 87013

©2025 Jemez Mountains Electric Cooperative. All Rights Reserved.

  • Home
  • My Account
    • Customer Login - NEW LOOK
    • Understanding My Bill
    • Billing & Collection Timeline
    • Forms
    • Pueblo Boundary Map
    • Rate Change
      • Schedule
      • PRC Filings and Forms
      • News Releases
      • Rate Change Archive
        • Letter to Members
        • Notice of Filing
        • Q&A
        • Rate Change Brochure
        • Presentation
  • About Us
    • History Of Jemez Mountains Electric
    • The Cooperative Story
    • Contact Us
    • Employee Spotlight
    • Careers
    • 2023 Annual Meeting of Members
    • Board of Trustees
      • Board Documents
      • Board Policies
      • JMEC Elections
      • Board Expense Vouchers
      • Board-Approved Credit Card Statements
    • Board District Boundary Map
    • Request for Proposals
    • About Touchstone Energy
    • 2023 Proposed Bylaw Amendment Detail
    • JMEC Bylaws
  • Services
    • New Service
    • Time of Use
    • Net Metering
    • Rates & Rules
      • Rates and Rules Archive
    • Vegetation Management
    • Rebates
    • Non-Discrimination Statement
    • Assistance/Payment Arrangements
    • Winter Moratorium Protection
  • Community
    • Community Events
    • Youth Programs
      • Spelling Bee
      • Scholarship Program
      • Youth Tour
      • Story Behind The Switch
    • Co-Op Month
    • JMEC Newsletters
    • News
    • Co-op Connections
    • Touchstone Energy Savings
    • Electric Vehicles
  • Safety
    • Call Before You Dig
    • Safety Awareness
    • Safety Checklist
    • Safety Quiz